ADA Interactive Process Flowchart: Step-by-Step Guide for HR (2026)
A step-by-step ADA interactive process flow for small HR teams that need prompt follow-up, careful documentation, and human-reviewed decisions.
For U.S. employers and small-business HR teams.
ADA interactive process flowchart for HR
The ADA interactive process is best managed as a workflow, not a single form. HR needs to recognize the request, clarify what is needed, explore options, document the decision, and follow up after implementation.
Step 1: Recognize the request
The request does not need magic words. If the employee links a workplace barrier to a medical condition or limitation, HR should treat it as a possible accommodation request and open a record.
Step 2: Clarify the workplace barrier
Ask what job function, schedule requirement, policy, tool, or work environment issue is creating the barrier. Keep the focus on work limitations rather than unnecessary medical history.
Step 3: Review options
Sources and review notes
This article is written for U.S. small-business HR teams in 2026 and should be checked against your own policy, state requirements, and counsel guidance before use in a contested employment decision. AI SoloHR provides workflow structure, reviewed drafting support, and educational resources; it does not provide legal advice or make final employment decisions.
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